Refund Policy

Effective Date:

Thank you for using . This Refund Policy explains the circumstances under which subscriptions, premium features, and other purchases may be eligible for a refund.

1. Subscription Payments

Our dating app may offer paid subscriptions, premium features, virtual items, boosts, or other paid services. Subscriptions may automatically renew unless canceled before the next billing period.

Canceling a subscription generally prevents future charges but does not automatically provide a refund for a current or previous billing period.

2. Eligibility for Refunds

Refund requests may be considered in the following situations:

You were charged incorrectly.
You were charged after successfully canceling your subscription.
A technical problem prevented you from accessing a paid feature.
A purchase was made accidentally, where applicable.
The refund is required by applicable law.
We determine that a refund is appropriate at our discretion.

3. Non-Refundable Situations

Unless required by applicable law, refunds generally will not be provided solely because you did not use your subscription, changed your mind, or forgot to cancel your subscription before it renewed.

4. Refund Request Period

Refund requests should generally be submitted within 14 days of the transaction, unless applicable law provides a longer period.

5. App Store and Google Play Purchases

If you purchased a subscription through the Apple App Store or Google Play, the applicable platform's refund policies may apply. You may be required to request your refund directly through Apple or Google.

6. Direct Purchases

If you purchased a subscription directly from our website, contact our customer support team to request a refund.

Please provide:

Your account email address
Date of the transaction
Transaction or order ID, if available
Amount charged
Reason for the refund request

7. Approved Refunds

If your refund is approved, the refund will generally be issued to the original payment method. The time required for the funds to appear in your account depends on your bank, card issuer, payment processor, Apple, Google, or other payment provider.

When a refund is issued, we may remove or deactivate the subscription, premium features, virtual items, or other benefits associated with the refunded purchase.

8. Unauthorized Transactions

If you believe that a transaction was made without your authorization, contact us as soon as possible. We may investigate the transaction and take appropriate action.

9. Subscription Cancellation

You can cancel your subscription using the cancellation method provided by the platform through which you purchased it. Cancellation generally prevents future renewal but does not automatically create a refund for the current billing period.

10. Changes to This Refund Policy

We reserve the right to update this Refund Policy from time to time. Updated versions will be posted on this page with a revised effective date.